What should I do if my bills are not in my name?

2018-12-17 15:14:20

You have the following options:

If the ID file you uploaded shows your current address, you don't need to submit another file.

You can provide a bank/card statement, residence permit, mobile bill or rental contract.

You can provide additional identification documents that show your current address.

You can also provide us with proof of residence in the name of your landlord, parent or spouse. When uploading a file on MyVolans, please indicate who the residence certificate is issued to.

If you have any questions, please contact us at [email protected].