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Home > Faq > Deposit & Withdrawal > Deposit

I am using a local payment solution to deposit funds. What steps do I need to follow?

For step-by-step information on how to use local payment solutions, please contact your Account Services Manager.

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Why is my account balance inconsistent with my credit?

This may be due to the extra charge charged by your payment provider/bank. If this happens, you should contact your payment processor for further information as we do not have access to the third-party service system.

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Risk warning

Investing in derivatives is very risky and does not apply to all investors. The loss may exceed your initial investment. You do not own the underlying assets and their associated interests. We recommend that you consult with an independent consultant to ensure that you fully understand the risks that may be involved before trading. Depending on market volatility and liquidity, spreads are likely to expand. The information on this website provides general information only and does not take into account your specific objectives, needs and financial situation. Therefore, when you decide to trade or continue to hold any derivative products, you should consider your personal goals, needs and financial situation.

Be sure to read our product disclosure statement and other relevant documents before you decide to trade or continue to hold any financial products. For our services and any charges, all details are included in our Financial Services Guide. You can get all our related documents here.Volans Group's globally distributed offices: C2-21J, Longzhu Garden, Longgang District, Shenzhen, Guangdong Province, China; 27, Old Gloucester Street, LONDON, WC1N 3AX, UNITED KINGDOM;Hong Kong (in preparation);USA (in preparation)，Your rights will not be protected by the laws and regulations of the jurisdiction in which you are located. You shall be governed by the laws of the 'United Kingdom of Great Britain and Northern Ireland' and you hereby acknowledge the risk of compliance with the laws of the 'United Kingdom of Great Britain and Northern Ireland'.

We do not provide services to individuals and companies in certain jurisdictions, including but not limited to Afghanistan, Azerbaijan, Bosnia and Herzegovina, Burundi, Cameroon, Canada, Central African Republic, Chad, Congo (Brazzaville), Congo (Kinshasa), Cuba, Equatorial Guinea, Eritrea, Ethiopia, Guinea-Bissau, Guyana, Haiti, Hong Kong, Indonesia Iran, Iraq, Israel, Lebanon, Libya, Malaysia, Mali, Nicaragua, North Korea, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Tajikistan, Trinidad and Tobago, Tunisia, Turkmenistan, United Arab Emirates, United States, Venezuela, Yemen, Zimbabwe. The information and services on our website are not intended for, and should not be made available to, countries or jurisdictions where such information and services are posted in violation of their respective local laws and regulations. Visitors from these jurisdictions should check that your decision to invest in our services complies with the laws and regulations of your country of residence before using our services. We reserve the right to change, modify or discontinue our products and services at any time.

Official website statement: Recently, we found a small number of websites with the same design and similar domain name as the VOLANS website in Google and Baidu search engines. Please note that these websites are not official websites of our company and do not have any direct or indirect contact with our company. All of its information and account opening are not responsible for our company.

The only official Chinese domain name of Volans Trade is: International Chinese Network www.volans-trade.com